Quality Policy

QUALITY POLICY

The Accreditation Body of Serbia (ATS) is the national body responsible for accreditation in the Republic of Serbia, which, through its independent and impartial work, significantly contributes to the improvement of the quality infrastructure in our country.

ATS confirms the competence, reliability and compliance of conformity assessment bodies in accordance with accreditation requirements, contributing to the safety of products and services, strengthening the economy and its competitiveness at the domestic and international levels.

ATS bases its work on the principles of transparency, accountability and continuous improvement in accordance with the requirements of the SRPS ISO/IEC 17011:2018 standard, binding EA, ILAC, IAF documents and Regulation of the European Parliament and of the Council 765/2008.

ATS applies a risk and opportunity management strategy to ensure the smooth, impartial and competent implementation of accreditation activities. 

Aware of the impact of digital transformation and the rapid development of new technologies, ATS continuously improves its work processes and applies innovative information and communication technologies, with the aim of increasing the efficiency, accessibility and security of accreditation services. 
The basic principles of ATS operation are:

• impartiality, objectivity and transparency;
• maintaining and improving the efficiency of the established management system; 
• constantly raising the level of competence and knowledge of staff;
• active involvement of all relevant stakeholders in the development of the accreditation system;
• responsible risk management and support for sustainable development goals;
• monitoring and implementing modern technological trends.

The objectives of the ATS are:

• continuous improvement of the accreditation system in the Republic of Serbia, in accordance with international standards, technological progress and market needs;
• preserving integrity and trust in the accreditation process, as the foundation of public and professional credibility;
• maintaining and expanding multilateral agreements within the European co-operation for Accreditation (EA), as well as the international organizations ILAC and IAF, which enable mutual recognition of the equivalence of accreditation systems;
• development of new schemes in the field of accreditation, in accordance with the requirements of business and industry;
• continuous improvement of staff competence, in order to ensure a high level of professionalism and responsibility;
• strengthening cooperation with state authorities, business and academia, with the aim of raising awareness of the importance of accreditation and strengthening the conformity assessment system as a tool for social and economic development.

ATS permanently reviews its own work, monitors quality indicators and takes adequate measures to improve and advance the accreditation system in the Republic of Serbia.

ATS strives to be a modern, open and reliable partner in the quality system, both domestically and internationally.

 
Belgrade, May 27, 2025                                                                                                      DIRECTOR
                                                                                                                                Dragan Pusara, MSc