The beginning of the application of the CAF model in ATS

The Accreditation Body of Serbia (ATS), in cooperation with the Ministry of State Administration and Local Self-Government, as part of the European Union (EU) project for public administration reform – EU4PAR, completed all planned activities on the introduction of the CAF model (Common Assessment Framework – CAF) and started with its implementation in order to improve the quality management process and modernize work process. 

CAF, as a modern model for business improvement, significantly helped us to recognize our strengths and potential for improvement and to look at broader requirements, not only in the field of accreditation but also in the field of social responsibility and the development of partnership relations both with stakeholders and with the broader social community. 

The Accreditation Body of Serbia expresses great gratitude for the professional support and assistance provided to us, within the EU4PAR project, by the experts: Goran Paštrović, Danilo Rodić, and Marko Novaković, with whose support all activities were carried out in such a way that adequate actions were determined to increase our capacities and promotion and improvement of work.

We expect that in the future, the application of the CAF model will have its full effect in achieving excellence, the satisfaction of our users, and general well-being.